DTx Training and Clinician Resources

Members explored the emerging concept of In-boxology as a distinct virtual care modality. The group described in-boxology as a team-based virtual care model that uses asynchronous digital communication to triage, manage, and resolve patient inquiries, clinical tasks, and care needs through shared workflows rather than ongoing continuity with a specific clinician. The discussion highlighted the growing role of inbox management in modern care delivery and the need to better define the competencies, workflows, and educational requirements associated with this increasingly important aspect of virtual care.