DTx Training and Clinician Resources

Please find two brief summaries to help inform our upcoming SIG discussion on strategies to reduce clinician inbox burden. The first highlights Atrius Health's system-wide approach to reducing in-basket volume through workflow redesign, automation, delegation, and team-based care. The second summarizes Corewell Health's innovative "Inboxologist" model, which uses RNs and APPs to triage and resolve inbox messages, significantly reducing physician workload while improving response times and clinician satisfaction. Together, these case studies provide practical examples of how health systems are rethinking inbox management to support more sustainable, team-based care.